Terms of Service

Brazos Pest & Mosquito – Protecting Your Property with Local Expertise

Introduction / Acceptance of Terms

Welcome to Brazos Pest & Mosquito. By accessing our website (https://www.brazospest.com) or booking any of our pest control services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Brazos Pest & Mosquito regarding your use of our services and website.

If you do not agree with any part of these terms, you must immediately cease use of our website and refrain from booking our services. Continued use signifies your full acceptance of these conditions as they may be updated from time to time.

Services Provided

Residential Pest Control

Comprehensive management for ants, roaches, spiders, rodents, and other common household pests in the Bryan-College Station area.

Commercial Pest Control

Professional, discreet pest management solutions tailored for businesses to protect operations and reputation without disruption.

Mosquito Control

Targeted treatments designed to significantly reduce mosquito populations in your outdoor living spaces for year-round comfort.

Inspections

Thorough property assessments to identify specific pest pressures and develop customized treatment plans for your unique needs.

Recurring Prevention Plans

Ongoing protection through bundles like our Total Shield, ensuring your property remains defended against seasonal pest activity.

Note: Service availability may vary by location within the Brazos Valley.

Appointments, Scheduling, and Access

Property Access

Customers are responsible for providing safe and unobstructed access to all areas requiring treatment, including yards, crawl spaces, and interior rooms as specified in the service plan.

Scheduling & Arrival

We provide estimated arrival windows. While we strive for punctuality, factors such as weather or traffic may impact timing. We will communicate any significant delays.

Rescheduling Policy

Please provide at least 24 hours' notice for rescheduling. This allows us to adjust our routes and serve other local families effectively.

Missed Appointments

If our technicians are unable to access the property during the scheduled window and no prior notice was given, a trip fee may be applied to your account.

Pricing and Payment Terms

Term Item	Policy Detail
Quotes & Estimates	Valid for 30 days from the date of issuance unless otherwise specified.
Invoicing	Invoices are generated upon completion of service or according to monthly billing cycles.
Payment Deadlines	Payment is due upon receipt of invoice or within 15 days for established commercial accounts.
Late Payments	Balances unpaid after 30 days are subject to a late fee of 1.5% per month or the maximum allowed by law.
Non-Payment Consequences	Failure to pay may result in suspension of recurring services and referral to collections.

Cancellations and Refunds

Cancellation Notice

Recurring service plans may be cancelled with 30 days' written notice. For one-time clean-out services, cancellations must be made 48 hours prior to the appointment.

Refund Limitations

Refunds are not provided for services already rendered. If you are unsatisfied with a treatment, please refer to our Service Guarantees section for re-treatment options.

Service Guarantees and Limitations

Our Commitment

For recurring plan subscribers, if pests return between scheduled visits, we will return to re-treat the affected areas at no additional cost. This is our promise to keep your property protected.

No Absolute Elimination

While our methods are highly effective, we cannot guarantee the 100% absolute elimination of all pests at all times. Pest control is an ongoing management process rather than a one-time event.

External Influences

Results may be affected by property conditions, structural issues, sanitation levels, or environmental factors beyond our control (such as heavy rainfall or neighboring infestations).

Customer Responsibilities

Treatment Preparation

Customers must follow all preparation instructions provided prior to service (e.g., clearing items from baseboards, securing pets, or covering food items) to ensure treatment effectiveness and safety.

Safety Compliance

You agree to keep children and pets away from treated areas for the duration specified by the technician or product labels following an application.

Accurate Information

You must provide accurate property details, including the presence of wells, cisterns, or sensitive environmental areas, to allow for safe and compliant chemical applications.

Liability Disclaimer and Governing Law

Limitation of Liability

Brazos Pest & Mosquito shall not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

Property Conditions

We are not responsible for pre-existing structural damage, wood rot, or infestations that occurred prior to our initial service. Our treatments are designed for prevention and control, not structural repair.

Governing Law

These terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Texas, USA . Any legal action must be brought in the courts of Brazos County, Texas.

Website Use and Privacy

Intellectual Property: All content, logos, and designs on this website are the property of Brazos Pest & Mosquito and are protected by copyright laws.
Prohibited Misuse: Unauthorized copying, fraudulent use of booking systems, or attempting to breach website security is strictly prohibited.
Privacy Policy: Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect and use your data.

Contact Information and Updates

Business Address

1920 W Villa Maria Rd, Bryan, TX 77807, United States

Phone & Email

(979) 388-7300 & info@brazospest.com

Terms Updates

We reserve the right to update these terms at any time. Significant changes will be posted on this page with an updated "Last Modified" date.